Join me in part 2 of the series ‘A Day in the Life of a General Practitioner in Surfers Paradise’. In this episode I talk through how to manage time and staff efficiently as well as eliciting the all important information from my patients. Very often patients present with a hidden agenda, which if probed sensitively and carefully can illicit a deeper problem. A typical example that I find is those who present for a repeat prescription but may often be suffering from depression and find it hard to talk about. This is a skill that is acquired and relies on having patience and a listening ear, a skill that I have honed throughout the years.
Also in the episode, I talk about the importance of having regular health checks such as sexual health screens after, before or during a relationship. These infections should be detected and treated early, as some sexually transmitted infections such as Chlamydia, may have no symptoms and can cause fertility issues in females later down the line.
As you will see, my day presents me with a wide number of presentations and procedures which I find exhilarating and makes me proud to be a family doctor serving my local community.
Life as a General Practitioner can be exhilarating, from not knowing what is coming through the door to being a detective when listening and examining patients. In this episode, I take you behind the scenes with me to see what a typical day is like.
In the morning, I kick start my day with a cup of coffee and prepare my equipment on my desk, which comprises of my stethoscope, pen and a bottle of water. I then spend some time checking through my results inbox and see which results should be dealt with urgently or routinely. After this, I take a look at my appointment book so that I have an understanding of what to expect during the day and how to pace myself. Then it’s time to see my lovely patients.
During this particular day, I had a mixed bag of presentations, from routine medical consults, to cosmetic injectables to family planning procedures. In the middle of the day I usually have a long lunch break, however on this day I chose to spend a little more time with my cosmetic injectable patient and you’ll find the treatment video online very soon. The variety of my day makes it very exciting and I thoroughly enjoy the different cases I see. Throughout the day I always ensure that I’m staying hydrated and have time to reflect and write up my notes as I see my patients.
Join me as I take you behind the scenes at our medical centre in the Gold Coast (dubbed a Coronavirus Hotspot by the news) to see how we clean the practice, triage patients and prepare for our day in the midst of a Coronavirus outbreak.
Outside of the door we have clear signs advising patients who think they may have Coronavirus or have symptoms of the virus to stop and call us for advice. We have posters and information of the local testing centres clearly displayed as we are not geared up to have in-house testing.
We start the day by disinfecting common areas with medicinal grade detergent, including the reception desk, doctors office, appliances and any waiting room surfaces. We ensure that patients are seated well away from one another to avoid any spread of infection in a closed space.
Patients call in for appointments and will be triaged by reception or a nurse to ensure that they are not putting other sick patients at risk. It is easy to forget that medical centres need to remain open to cater for those who may be suffering from chronic health conditions such as diabetes, lung problems or cancer. It is of utmost importance to ensure that such patients are not subjected to any potential Coronavirus sufferers in the waiting room. All patients are required to use hand sanitiser and are offered masks if warranted.
Patients who are deemed unable to attend the practice are offered telehealth consultations in lieu of a face-to-face consult.
For added safety, front line staff such as receptionists and doctors use N95 masks and other protective gear during their working day to minimise any potential exposure. These are then disposed of and areas are disinfected again.
So far, to date we have not had any Coronavirus patients or suspected patients. This could only be possible with a team effort from the staff and from you as patients. We request that you call in to book an appointment so we can assess the nature of your visit.
As a medical doctor, I urge you to help flatten the curve, be sure to follow strict social distancing of 1.5m, practice regular thorough hand washing, self-isolate and avoid large crowds. Together, as a world, we can combat Coronavirus.
Join me next time where I take you through some patient experiences of Coronavirus.
I hope you’ve found this video useful and always, if you have any questions or comments, please don’t hesitate to drop me a line below.
I’m Dr Nora, your Gold Coast GP from London who has recently moved to the beautiful Gold Coast. I offer consultations in all aspects of medicine and specialise in family planning, coil and implant insertions and sexual health. I am fully trained and qualified to carry out facial cosmetics, such as anti-wrinkle, dermal and lip fillers. I have a specialist interest in skin and minor surgery.
To book an appointment today don’t hesitate to call :)